Privacy Policy

Effective Date: February 16, 2026

Dani Omega LLC, doing business as Vocal Craft Lab ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.

By using our Services, you consent to the practices described in this Privacy Policy.

1. Business Information

Legal Business Name: Dani Omega LLC

Doing Business As (DBA): Vocal Craft Lab

Support Email: [email protected]

Support Phone: +1 (407) 785-5499

2. Information We Collect

Personal Information You Provide:

When you sign up for our free training, purchase a product, or otherwise interact with us, we may collect:

• Full name

• Email address

• Phone number

• Payment information (processed securely through third-party payment processors)

• Any additional information you voluntarily provide

Automatically Collected Information:

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on pages

• Referring website or source

• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Deliver our free training and other Services to you

• Send you non-marketing text messages (SMS/MMS) regarding vocal training reminders, course updates, order confirmations, account notifications, and appointment or session reminders

• Send you marketing text messages (SMS/MMS) regarding special offers and discounts on courses, new program and product announcements, and free training and webinar invitations

• Send you email communications, including marketing content

• Process transactions and send purchase confirmations

• Improve and optimize our website and Services

• Respond to your inquiries and provide customer support

• Comply with legal obligations

4. SMS/MMS Privacy and Consent

By providing your phone number and checking the applicable consent checkbox(es) on our opt-in form, you agree to receive recurring SMS/MMS messages from Vocal Craft Lab. These messages may include:

Non-marketing messages:

vocal training reminders, course updates, order confirmations, account notifications, and appointment or session reminders.

Marketing/promotional messages:

special offers and discounts on courses, new program and product announcements, and free training and webinar invitations.

• Message frequency may vary.

• Message and data rates may apply.

• Reply STOP at any time to opt out of text messages.

• Reply HELP for assistance.

• You may also contact us at [email protected] or +1 (407) 785-5499 for help.

5. Non-Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Sharing of Other Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., email platforms, SMS providers, payment processors, website hosting)

• Analytics providers to help us understand website usage

• Legal authorities if required by law, regulation, or legal process

All third-party service providers are required to protect your information and may only use it for the purposes we specify.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and deliver targeted content. You may control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of our website.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information

• Opt-out: Unsubscribe from marketing emails or text messages at any time

To exercise any of these rights, please contact us using the information below.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

Dani Omega LLC (DBA Vocal Craft Lab)

Email: [email protected]

Phone: +1 (407) 785-5499